Terms of sales

Terms of Sales

Reservations and cancellation policy:

A deposit of 60 euros is required for the reservation.
Cancellation possible on D-15
Cancellation or deferment possible without charge if weather too bad

Mandatory fixed costs:

Package for the organization of your hike 25 €
Hiking insurance package 15 € / per tour

If an incident occurs during your journey (illness, sprain, abominable weather …) Sherp’ânes can repatriate you. If the donkey is wounded, Sherp’ânes can replace it. These services are free if the responsibility of Sherp’ânes is at stake. Optional charges

Transportation by donkey vehicle * 1 € / km
* If departure or arrival outside the village of La Vacquerie Sherp’nes takes into account the booking of the donkey (s) upon receipt of the 30% deposit. We send you a technical sheet of your itinerary and booking.

Payment :

Accepted payments: cash, checks, holiday checks, bank transfer, bank card for the services for sale on Awoo.
Think about cash to settle accommodation as your hike progresses

Insurance:

Including insurance, children ride on donkeys under the responsibility of parents
Wearing helmet when children ride on donkey is compulsory.

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